This course provides a comprehensive, practical overview of the commercial property insurance claims process, designed to help industry professionals navigate claims with confidence, accuracy, and efficiency. Participants will gain a clear understanding of how commercial insurance policies function ...as contracts, what constitutes covered damage, and how indemnity, valuation methods, and policy limitations impact claim outcomes. The course explores the full lifecycle of a commercial property claim—from underwriting and loss investigation to documentation, estimating, and settlement—while addressing common misconceptions and objections that frequently delay or derail claims. read more

This course reviews three primary options for funding capital-intensive projects. Participants will learn key funding theories and compare the advantages and trade-offs of each approach. The course also emphasizes the value of maintaining a current, professionally prepared reserve study and explains... how it supports the establishment and ongoing maintenance of an adequate reserve balance to maintain the investment of the owners. read more

TBD

Join us for an upcoming session designed to equip property managers and board members with practical strategies to align expectations, understand a landscape contract and drive long-term value on you property. This focused, insight-driven presentation will break down real-world approaches to budgeti...ng, proactive inspections, and smarter decision-making in the field. This session offers the tools and perspective to help your landscapes—and your properties—thrive. read more

Even the most harmonious, tight-knit community will eventually experience interpersonal conflict, whether it be between board members, neighbors, or staff members. Come learn how industry pros deal with 'difficult' personalities in a multifamily context while staying positive, productive, and profes...sional, and what resources exist to help resolve conflict without resorting to litigation. read more